Nancy is a leading authority on grief and has developed the most comprehensive grief support program of any cemetery or funeral home in the country.

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As a result of this program, you will leave: • Understanding the unique journey of grief • Discovering the Power of Presence • Convinced of why Aftercare makes good business sense • Knowing how to put together a meaningful community memorial service • With a concrete Plan of Action t start your program now!

Handling Cranky People Does your team need the strategies to take care of even your most difficult customers?

Would you like every interaction to leave you feeling great, rather than drained?

Do you want to reach out to your clients in an entirely new way?

Excited about building your business through positive, free PR and outreach to local groups?

Aftercare programs allow you to offer something beyond the ordinary duties of your business.It lets you create lasting relationships with people…and relationships lead to future sales and referrals. The families you serve are counting on you to support them in their time of need, not just for a day or a week, but for the duration.With Nancy’s expertise in the benefits of therapeutic laughter, she shows you the way to utilize the healing benefits of laughter during times of loss.She has conducted research into the ways Humor is used as a Coping Mechanism and provides programs and products that uplift and transform.Discover why funeral homes, cemeteries, hospices and other companies turn to Nancy when they need a speaker who can bring relevant information in a fun way to their employees and the families they serve.Learn more about Nancy View Nancy’s Professional Qualifications The “Why” and “How” of Aftercare Are you ready to create a lasting relationship with your families following their loved one’s funeral and burial?